Novoville is a civic engagement and service delivery platform that empowers local governments to operate more efficiently and connect meaningfully with their residents.

Founded in 2016, Novoville was born out of a vision to bridge the communication gap between public authorities and the communities they serve. What began as a citizen reporting tool has evolved into a comprehensive suite of digital services used by over 100 local authorities and more than 1 million citizens across Europe.

Our modular, cloud-based platform enables local governments to manage city infrastructure, communicate with residents in real time, optimise operations, and gain actionable insights through a central, intuitive dashboard. Whether it is handling citizen requests, streamlining urban mobility, managing decarbonisation projects, running effective consultations, or engaging volunteers, Novoville simplifies complex processes—allowing local governments to focus on delivering value, serving communities, and save valuable resources.

The Novoville platform is fully GDPR-compliant, easy to deploy, and integrates seamlessly with existing systems and IoT platforms. With a strong focus on transparency, citizen participation, and measurable results, Novoville is redefining how public services are delivered in the digital age—supporting the transition toward more sustainable, resilient, and net zero cities.

Novoville has received multiple international awards and has been recognised as one of the top 10 GovTech startups in Europe.

Together, we build better communities, better engagement, and a better quality of life!